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Privacy Policy 

Last updated on September 26, 2018

This is the Privacy Policy of the CPG Connectwebsite (together with our affiliates and subsidiaries, "CPG", "we", "us", "our" and terms of similar meaning) and our related products and services (the "Site").  It describes the information that we collect from users of our Site ("Users") as part of the normal operation of our Site, and how we use and disclose this information.  

By accepting the Privacy Policy in registration or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.   

How We Use Your Information 

In order to operate the Site in an efficient and effective manner and provide users with information on job postings and services that may be of interest to them, we may collect personal information, including contact information (such as name and email address) from Users.  We also use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, (including contact information and resumes sent to employers via the Site) to provide to you the services offered by the Site; create a database of recruitment information for the provision of recruiting services; resolve service disputes; troubleshoot problems; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Use; provide you with system or administrative messages, and as otherwise described to you at the time of collection.  

We may also use personal information about you to contact you and deliver information to you that, in some cases, is targeted to your interests (such as relevant job postings, services, educational or other career development opportunities), to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site's content, layout, and services. We may also aggregate certain non-personally identifiable information about Users (such as occupation, location, education and experience) and use such anonymous and aggregated information to deliver more relevant products and services to Users and to prepare reports for Users. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. 

What Information Do We Collect? 

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose. 

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you become a registered User or apply to a job, we require you to provide various contact, identity and employment information (including employment history), and other personal information as indicated on the relevant forms on the Site (and information contained in a resume, if you provide that to us), and you are no longer anonymous to us. Where possible, on these forms we indicate which fields are required and which fields are optional.  In addition, as you use the Site, whether or not you are a registered User, you can from time to time enter or send to us personal information. For example, if you are not a registered User of the Site you can subscribe to our email newsletter.  If you use a credit card to purchase services on the Site, we collect your credit card information for purposes of that purchase, but we do not save your credit card information. 

You always have the option to not provide information by choosing not to become a User, not applying to a job, or by not using the particular feature of the Site for which the information is being collected. 

We also automatically track certain information about you based upon your behaviour on our Site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), your computer browser information, and your IP address. 

"Cookies" are small files placed on your hard drive that assist us in providing our services. We use cookies to allow you to enter your name, email address and password less frequently during a session, and we use data collection devices (such as Google Analytics), including cookies, on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety, to offer certain features that are only available through the use of a cookie and to allow us to provide information that is targeted to your interests.  

Following your registration on the Site, you can review and change your registration information in your account area.  If you disclose personal information on the Site and wish to have it removed, please contact us at the support contact information posted on the Site.

Your Consent and Messages That You May Get From Using our Services:

To provide to you the services offered by the Site you may receive some of the following messages.  You can control the messages that you receive at any time by following “unsubscribe” links or changing your settings to cancel alerts and/or opt out of receiving messages.

  1. Welcome Email upon becoming a member of CPG Connect
  2. For Employers: Purchase Confirmation, Job Posting Confirmation, Candidate Application Notification, and Candidate Alert Emails
  3. For Job Seekers:  Job Confirmation/ Jobs to Consider Emails to confirm receipt of a job application and/or to confirm interest in a role as well as similar jobs to consider
  4. Newsletters containing updates, news and promotions
  5. Targeted emails bringing relevant jobs, information, events and programs to your attention
  6. Career Alert Emails created by you for job areas you would like to follow
  7. Networking Messages via the CPG Connect system from other members
  8. Network Update Messages summarizing your activity on CPG Connect
  9. Category Subscription Messages summarizing activity in a news channel that you select to follow
  10. Messages from Employers via the CPG Connect system and directly when you add your Resume to our Resume Database as a Public resume
  11. Recruiting emails from one of our Recruiters for relevant jobs that you may be interested in

Pursuant to the above, please note the following:

  1. If you create an account with us you give consent to other members to contact you through the service unless you change your settings to opt out of those messages.

  2. If you post a resume through us you give consent to those who can view it to contact you through the service (or directly if it includes your email address) unless you change your settings to keep your contact information private.

  3. If you apply to a job and provide your contact information, you give consent to the respective employer to email you directly if you provide your email address.
Our Disclosure of Your Information 

We will not sell or rent your personally identifiable information to third parties without your explicit consent. The following describes some of the ways that your information may be disclosed in the normal scope of business to provide our services: 

Candidate Profile Information and Resumes.  One of the services provided by the Site provides to Users registered on the Site as employers access to profile information, contact information (including email addresses) and resumes of Users who have opted-in to this service or who have applied for a position through the Site.  We may also from time to time provide to recruiters, and to others seeking potential employees, access to information from our database of profile information and resumes of Users who have opted-in to this service. 

Anonymized Aggregated Data. We aggregate and anonymize data and use and disclose such information for a variety of purposes. However, in these situations, we do not disclose any information that could be used to identify you personally. 

Public Areas of the Site. All of your activities in the public areas of the forum will be identifiable to your User ID, and other people can see your published content. 

Subsidiaries and Affiliates; Service Providers.  We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site, and may disclose personal information to them in the course of our use of their services.  For example, we may use the services of third-party hosting companies to host the operation of the Site, and third-party payment processing services, such as Paypal, to process payments.  This may involve the hosting of data, including personal information, on servers operated by those hosting companies.  We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information. For example, CPG Connect currently uses MailChimp to send out and manage our newsletter.  Your email address is only used for the proper sending out of the newsletter, and MailChimp will not use this email address for any other purpose and will not transfer or sell your email address to any other third party.

Legal Requests; Emergencies. We cooperate with law enforcement inquiries and demands for information that are made under force of law. We are also cognizant of the need to address emergencies.  Therefore, we may provide personal information in what we believe to be emergency situations, and we may provide personal information where required by statute, court order, legal process or lawful authority, and to our legal counsel. In some cases, personal information that we collect may be stored or processed outside of Canada, and may therefore be subject to the legal jurisdiction of those countries.  

We may also disclose personal information to the acquiror or its agents in the course of the sale of our business.  If we do this, the disclosure will be subject to customary confidentiality agreements. 


CPG strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol whenever credit card information is collected, which encrypts any credit card information you provide through the Site. The encryption process protects this information, by scrambling it before it is sent to us from your computer. We also make commercially reasonable effort to ensure the security of your personal information on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. 

Other Information Collectors 

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties through the Site, different rules may apply to their use, collection and disclosure of the personal information you disclose to them. Since we do not control the information use, collection or disclosure policies of third parties, you are subject to their privacy policies. We encourage you to ask questions before you disclose your personal information to others. 

Opt Out

We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only CPG (or agents or contractors working on behalf of CPG and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply follow the provided 'opt-out' links in the mailings. Or, at any time you can easily opt out of receiving further marketing from CPG by emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


If you have any questions, concerns or would like more detailed information regarding our Privacy Policy, please contact our privacy officer at:  

CPG Connect

55 Albert St
Markham, Ontario

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