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How To Develop A Competitive Edge In Customer Service | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in October
Serenity Gibbons Contributor

Of all the information offered in Microsoft Research’s "2018 Global State of Customer Service Report,” the customer service confidence statistics may be the most revealing.

http://www.forbes.com/sites/serenitygibbons/2018/10/23/how-to-develop-a-competitive-edge-in-customer-service/#22267a4e9d4c
 

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